Blink Parametric has introduced its innovative flight disruption assistance product, FlyEasy, in partnership with Zurich Indonesia. This product leverages technology-driven insurance solutions to provide real-time support to travelers facing flight delays.

Real-Time Solutions for Travelers

Blink Parametric specializes in addressing high-frequency, low-value claims by integrating parametric technology. This approach enhances operational efficiency for insurers and delivers immediate benefits to policyholders. FlyEasy is accessible through the Zurich Edge platform and provides automatic compensation for customers impacted by flight delays.

Seamless Flight Disruption Assistance

FlyEasy allows customers to pre-register their flight details, enabling the system to monitor flights in real time. If a delay of two hours occurs, customers gain instant access to benefits such as complimentary VIP airport lounge access. These lounge passes, valid for up to six months if unused, are issued automatically without requiring customers to file claims or complete additional paperwork.

This product is available for Zurich Indonesia’s executive and premier international travel plans, covering both single-trip and annual multi-trip policies.

Expansion Across Asia-Pacific

This rollout marks the second phase of a broader collaboration aimed at integrating Blink Parametric solutions into Zurich’s Asia-Pacific network. The partnership has already been implemented in Singapore and is set to expand across Malaysia, Hong Kong, Japan, and Indonesia. The initial deployment earlier this year was launched with a prominent online travel platform in Singapore.

Enhancing Customer Experience with Advanced Technology

Zurich Indonesia’s digital strategy focuses on creating innovative, customer-centric solutions. Blink Parametric’s real-time assistance capabilities align with this vision, ensuring travelers receive timely support during critical moments.

This collaboration demonstrates a commitment to leveraging advanced technology to redefine travel insurance experiences across the Asia-Pacific region. By automating compensation and simplifying customer journeys, Zurich Indonesia and Blink Parametric aim to set new standards in travel insurance services.

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