Sabre Corporation, a premier technology company at the forefront of the global travel industry, has formed a strategic alliance with the Diwan of Royal Court, Royal Court Affairs, and the Ministry of Foreign Affairs in Oman. This partnership focuses on conducting a series of workshops aimed at advancing Oman’s digital transformation efforts. These workshops are specifically tailored to enhance the skills of travel management teams across these Omani government bodies, streamlining operations and reducing reliance on outdated manual processes. The training, which took place at Sabre’s regional headquarters in Bahrain, marks an inaugural collaboration between Sabre and the Omani government, cementing Sabre’s role as a key player in Oman’s government travel sector.

For over 15 years, Sabre has been a vital technology partner for these prominent Omani institutions, continually delivering sophisticated solutions to improve their travel management systems. This recent initiative extends this long-standing partnership by offering specialized training programs. These programs are designed to familiarize personnel with cutting-edge tools such as the Sabre 360 Graphical View and New Distribution Capability (NDC), while also instilling best practices to boost efficiency, cut costs, and achieve operational superiority.

“We are proud to be partnering with the Omani government on this initiative, which is a testament to our commitment to empowering governments with advanced technology, tools and training,” said Ramzi Al Qassab, Managing Director, Sabre Travel Network Middle East. “By equipping the Omani government with the skills to leverage our advanced tools, we are not only enhancing their operational efficiency but also reinforcing the trust and reliability that have been the foundation of our partnership for over a decade. This collaboration exemplifies Sabre’s role in helping governments achieve their strategic goals, including cost savings and operational excellence.”

Oman has taken a pioneering role in its extensive digital transformation agenda, being the first in the region to implement such a forward-thinking training initiative aimed at revolutionizing the travel sector. This development is setting new standards for operational efficiency and effectiveness, further enhancing Oman’s stature as a leader in government travel management within the region.

“Our long-standing partnership with Sabre has been essential in meeting our evolving travel management needs,” said Salam Al Hadhrami, Director of the Travel Services Department, Royal Court Affairs. “Sabre’s innovative solutions and unwavering support have been vital in ensuring our operations run smoothly and efficiently. These training sessions are more than workshops; they are key opportunities for our teams to gain insights and skills that will allow us to harness the latest technologies and best practices, enabling us to continue serving our nation at the highest level of efficiency.”

As Oman intensifies its focus on digitizing government functions, the Diwan of Royal Court is actively engaged in upskilling its workforce to adapt to these technological advancements.

“Our collaboration with Sabre reflects our commitment to upskilling our teams and embracing digital transformation,” said Aisha Al Balushi, Head of Ticketing Department, Diwan of Royal Court. “These training sessions are pivotal in equipping our staff with the tools to automate manual processes, significantly enhancing efficiency and reducing time spent on routine tasks. This effort is central to our goal of operational excellence and supporting Oman’s ambition for a digitally advanced government.”

Furthermore, the Ministry of Foreign Affairs highlights the significant, transformative effects of this initiative on enhancing governmental operations.

“Through digitalization and the adoption of best practices, we aim to streamline our operations and optimize costs, helping to ensure that the travel sector is well-prepared for future challenges,” said Nawaf Al Sadri, Reservation and Tickets officer Manager, Ministry of Foreign Affairs. “Our collaboration with Sabre plays a critical role in our strategy to support Oman’s digital transformation, enhancing efficiency across all government travel operations.”

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