MGM Resorts International has announced a transformative collaboration with Cisco, signing a 5.5-year Whole Portfolio Agreement (WPA) to implement a suite of cutting-edge technologies across its global operations. This agreement grants MGM Resorts access to Cisco’s leading software solutions, including advanced cybersecurity, software-defined networking (SDN), software-defined wide-area networking (SD-WAN), full-stack observability, digital experience tools, and data center services.

As a global leader in luxury hospitality and gaming, MGM Resorts is renowned for its iconic properties and commitment to exceptional guest experiences. This partnership signifies a bold step forward, positioning the company at the forefront of innovation in the hospitality industry.

Transforming the Guest Journey Through Innovation

By integrating Cisco’s technology, MGM Resorts will revolutionize its network infrastructure with automation and advanced analytics. The move unlocks opportunities to deploy machine learning applications and location-based services, offering personalized and interactive guest experiences that cater to modern expectations. From seamless connectivity to tailored recommendations, this initiative sets a new standard in hospitality.

Securing the Future of 24/7 Operations

In a world where constant uptime and data protection are critical, Cisco’s solutions will strengthen MGM Resorts’ operational resilience and security. This ensures that the company can deliver uninterrupted service while safeguarding sensitive information, enabling a secure and reliable environment for guests and employees alike.

MGM Resorts’ partnership with Cisco reflects a commitment to blending luxury and innovation. By embracing cutting-edge technology, the company is shaping the future of entertainment, hospitality, and gaming—paving the way for smarter, more engaging, and secure experiences across its iconic properties.

“Guests expect world-class hospitality from MGM Resorts, and technology helps us deliver,” said Branden Newman, Chief Technology Officer, MGM Resorts International. “The new agreement with Cisco will give our employees the technology, speed and agility they need as we continue to deliver amazing guest experiences at all MGM Resorts’ destinations.”

The collaboration between Cisco and MGM Resorts International is built on years of trust and innovation, with Cisco’s technology serving as a backbone for MGM Resorts’ operations.

The recently signed Whole Portfolio Agreement (WPA) further solidifies this partnership, empowering MGM Resorts to enhance its business transformation initiatives. Cisco’s advanced solutions will ensure secure and seamless access to essential applications for employees, enabling them to deliver exceptional service and drive operational excellence.

Driving Sustainability and Efficiency

This enhanced collaboration also aligns with MGM Resorts’ sustainability goals. Cisco’s portfolio offers tools to reduce emissions, optimize resource efficiency, and support circular business models, contributing to a more sustainable future for the hospitality giant.

By combining secure, scalable technology with a focus on environmental impact, MGM Resorts and Cisco are not only elevating operations but also reinforcing their shared commitment to innovation and sustainability.

“At Cisco, we securely connect everything to make anything possible,” said Scott Herren, Executive Vice President and Chief Financial Officer, Cisco. “We are excited to continue our partnership with MGM Resorts in this next phase of their digital transformation. With decades of technology and expertise, Cisco aims to help MGM Resorts navigate into the future and simplify processes to drive innovation at scale.”

“As the lead Cisco partner on this WPA, we look forward to delivering the outcomes expected by MGM Resorts as part of its digital transformation plans,” added Marco Mohajer, President, Technologent. “Equipped with data from across the business, we can predict and proactively address MGM Resorts’ technology and communication needs to deliver an exceptional customer experience.”

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