Luggage Forward, an industry leader in luggage delivery services, has announced new partnerships with the digital travel advisory platform Passport Online and host travel agency Legato. The collaboration is designed to bring seamless global luggage and sports gear delivery services to a wider audience of travel advisors and their clients, enhancing travel experiences and reducing the risk of mishandled or lost baggage. These partnerships reflect a shared commitment to reducing travel stress and providing value-added services for travelers, enabling a smoother journey from home to their destination.

Travelers often experience stress related to luggage handling, particularly with rising rates of mishandled baggage. The U.S. Department of Transportation’s September 2024 Air Travel Consumer Report reveals that nearly 346,000 bags were mishandled by U.S. airlines in July alone, emphasizing the need for innovative solutions in the travel industry. Through its partnerships with Passport Online and Legato, Luggage Forward aims to address this issue by offering its doorstep-to-destination baggage delivery service to an extensive network of travel advisors and agencies.

Luggage Forward has been gaining traction as a “fourth element” of travel, positioning itself as a necessity alongside accommodations, transportation, and activities. The company’s co-CEO, Audrey Kohout, highlighted the importance of these partnerships in broadening access to luggage delivery solutions. “As our global luggage shipping service becomes increasingly integrated with the travel experience, partnerships with platforms like Passport Online and Legato allow us to reach more travel agents and advisors. These partnerships ensure that clients can enjoy a stress-free travel experience by removing the need to handle baggage themselves.”

Passport Online, which connects over 40,000 travel advisors across its digital travel platform, provides advisors with streamlined access to supplier content, allowing them to easily research and book travel options for clients. This partnership enables Passport Online’s network of travel advisors to become Luggage Forward affiliates, promoting luggage delivery services on their websites. By integrating Luggage Forward into Passport Online’s system, advisors can offer clients the option of luggage shipping without any complex technical integration.

Sarah Bauman, Vice President of Product Management at Passport Online, expressed enthusiasm for the partnership. “At Passport Online, we are committed to empowering the travel industry with digital solutions that simplify the client experience. Partnering with Luggage Forward aligns perfectly with this goal, providing a turnkey luggage shipping solution that our advisors can seamlessly offer. By reducing the stress associated with baggage handling, this partnership allows advisors to create a more personalized travel experience for their clients.”

Legato, one of the fastest-growing host agencies in the U.S., is dedicated to empowering travel professionals with resources and tools that support their success. As a new supplier, Luggage Forward adds value to Legato’s robust network of suppliers, enabling advisors to offer a unique service that streamlines clients’ travel experiences. Through this partnership, Legato’s travel advisors can expand their service offerings to include luggage delivery, allowing them to create a more enjoyable and hassle-free journey for clients.

Jonathan Morris, co-owner and president of Legato, highlighted the partnership’s impact on Legato’s advisors: “Our extensive supplier network enables our agency owners to select the best services for their business model and client needs. The addition of Luggage Forward provides our agents with a valuable tool to enhance their offerings, adding convenience and reducing stress for clients. We’re excited to see how this service can elevate the travel experience for our clients.”

By offering the convenience of luggage delivery, Luggage Forward helps to resolve one of travel’s most common pain points. The company has a long-standing reputation for reliability and precision in handling luggage, earning it partnerships with some of the world’s leading travel brands. This collaboration with Passport Online and Legato reflects Luggage Forward’s mission to expand its reach in the travel industry, offering solutions that help both advisors and travelers enjoy a seamless travel experience.

The concept of luggage delivery, where travelers have their bags picked up from their doorstep and delivered directly to their destination, has gained popularity among travelers looking to eliminate the inconveniences of traditional baggage handling. By leveraging Luggage Forward’s services, travel advisors can provide their clients with a streamlined travel process, from start to finish. For travel advisors within Passport Online’s network, the affiliate program makes it easy to integrate this service on their websites, allowing them to market Luggage Forward’s offerings without requiring technical knowledge or infrastructure.

For travelers, the benefits of luggage delivery extend beyond convenience. Luggage Forward’s service helps clients avoid long waits at baggage claim, reduce risks of lost luggage, and alleviate the need to manage heavy bags through airports and ground transportation. Luggage Forward’s seamless approach enables travelers to start their journey with peace of mind, knowing their luggage will be waiting at their destination.

As the demand for hassle-free travel experiences grows, Luggage Forward’s services are quickly becoming essential for travelers who prioritize comfort and efficiency. The company’s partnership with Legato aligns with this trend, as the host agency focuses on equipping travel professionals with innovative tools to meet evolving client expectations. By adding Luggage Forward as a supplier, Legato strengthens its advisor network’s ability to provide clients with solutions that simplify their travel experience and provide value through convenience.

Looking ahead, these partnerships mark a significant step forward for Luggage Forward as it continues to expand its influence within the travel industry. By collaborating with Passport Online and Legato, the company is poised to reach a broader audience, offering luggage delivery services that meet the needs of modern travelers. This strategic alignment benefits travel advisors who aim to exceed client expectations and travelers who seek a more streamlined, worry-free journey.

In conclusion, Luggage Forward’s partnerships with Passport Online and Legato underscore the value of innovative luggage delivery services in enhancing travel experiences. By reducing the stress associated with baggage handling, these partnerships empower travel advisors to offer clients a smoother, more enjoyable travel experience from the moment they leave their home to their final destination.

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