In September 2004, Jet2.com began its journey at Belfast International Airport, and now, 20 years later, the airline celebrates serving over five million satisfied holidaymakers.

To commemorate this milestone, Jet2.com hosted a celebration at Belfast International Airport, where its inaugural flight to Prague took off two decades ago. Customers flying today enjoyed a VIP experience at check-in, complete with a red-carpet welcome, a balloon arch, cupcakes, and vouchers for their next trip with Jet2.com and Jet2holidays.

Since its launch, when it offered just two destinations, Jet2.com has grown to become the UK’s third-largest airline, now operating award-winning flights to 26 sun, city, and ski destinations across Europe, the Canary Islands, and the Mediterranean. This expansion provides travelers and independent agents with ample choices for their getaways.

Over the past 20 years, Jet2.com’s commitment to exceptional customer service, competitive fares, convenient flight times, and a generous baggage allowance of 22kg (plus 10kg hand luggage) has made it a favorite among Northern Ireland travelers. This dedication to service has earned Jet2.com numerous accolades, including Which? Travel Brand of the Year for three consecutive years and recognition as a Which? Recommended Provider every year since 2017.

In 2007, the airline launched Jet2holidays, which has since become the UK’s largest tour operator, offering ATOL-protected package holidays to 21 sun destinations from Belfast International Airport, with options for 2-5 star hotels. Customers booking through Jet2holidays enjoy VIP service, in-resort support, and return transfers, all for a low £60 deposit per person.

Steve Heapy, CEO of Jet2.com and Jet2holidays, said: “Today is a significant milestone in Jet2.com’s history as we celebrate 20 years of operating flights from Belfast International Airport. This anniversary provides the ideal opportunity to reflect upon all that we have achieved in Northern Ireland since we first launched in 2004 with just two destinations on sale. By placing VIP customer service at the heart of everything we do for the past two decades, we have gone from strength to strength at Belfast International and we look forward to many more years of success. This achievement would not be possible without our fantastic colleagues, loyal customers and independent travel agent partners, so I would like to say thank you to them all.” 

He added: “As well as celebrating today, we are also looking forward to a bright future built on continued investment in the company. Our unrivalled flying programme, combined with our family friendly values, means we are anticipating another successful 20 years and beyond for Jet2.com at Belfast International Airport.” 

Dan Owens, Chief Executive, Belfast International Airport, said “Jet2.com is an invaluable partner of Belfast International Airport as well as being a much loved and trusted airline, offering local people great customer service and connectivity to some amazing destinations. 

“We are proud of the partnership we have built across Jet2 and especially the local team and commend them for their growth and dedication to Northern Ireland. In turn, Vinci is showing its commitment to Jet2 with the £100m investment plans that are already well underway at Belfast International that will improve the passenger experience and enable us to look forward to the next 20 years with Jet2.com and plan for even greater growth.”

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