Jet2.com celebrates a major milestone, welcoming its 150 millionth customer with a surprise luxury holiday, VIP treatment, and its biggest summer schedule yet.

Jet2.com Celebrates 150 Millionth Customer Milestone with Special Surprise

Jet2.com has reached a remarkable milestone, welcoming its 150 millionth customer onboard—a testament to the airline’s extraordinary growth and dedication to providing exceptional service. The momentous occasion was celebrated in true Jet2.com style, surprising the lucky passenger with a grand gesture.

A Celebration to Remember

The milestone customer, Caron Dauccia, was flying from East Midlands Airport to Malaga when she was met with an unexpected delight at check-in. As part of the celebration, she was gifted an all-expenses-paid, seven-night luxury holiday for two at the Valentin Somni Suites & Hotel in Majorca, courtesy of Jet2holidays.

In addition to the special giveaway, all passengers flying from East Midlands Airport that day were treated to a VIP red-carpet welcome, reinforcing Jet2.com’s commitment to offering an unparalleled customer experience. This surprise hospitality mirrors the airline’s track record of multiple industry accolades for service excellence.

From Humble Beginnings to UK’s Third Largest Airline

Jet2.com’s journey began in February 2003, when its inaugural flight took off from Leeds Bradford Airport to Amsterdam. Since then, the airline has experienced phenomenal growth, cementing its position as the UK’s third-largest airline.

Operating from 12 UK airports, with a 13th base at London Luton set to launch next month, Jet2.com now connects travelers to 75 sun, city, and ski destinations across Europe, the Mediterranean, Morocco, and the Canary Islands. With an ever-expanding route network and customer-first approach, the airline continues to scale new heights.

Jet2holidays: A Game-Changer in Package Travel

Recognizing the growing demand for seamless holiday experiences, Jet2.com introduced Jet2holidays in 2007, bringing ATOL-protected package deals to travelers. Today, Jet2holidays is the UK’s largest tour operator, offering curated holiday experiences that combine:

• Award-winning flights
• 22kg hold luggage & 10kg hand baggage
• Return transfers
• Handpicked 2-5 star accommodation
• In-resort Customer Helpers for added support

This comprehensive approach has made Jet2holidays a preferred choice for millions of travelers looking for stress-free getaways.

An Award-Winning Legacy

Jet2.com and Jet2holidays have built an impeccable reputation, consistently earning top industry accolades. Notably, the airline has been crowned Which? Travel Brand of the Year for three consecutive years and is recognized as a Which? Recommended Provider, a testament to its exceptional service quality.

Soaring into the Future

With its biggest-ever summer schedule approaching, the airline remains committed to growth, innovation, and providing the very best experiences for its passengers. Whether flying to sun-drenched beaches, bustling cityscapes, or scenic ski resorts, Jet2.com and Jet2holidays continue to elevate travel standards across the UK and beyond.

As Jet2.com celebrates this incredible milestone, it’s clear that the airline’s customer-first approach, ambitious expansion, and dedication to quality service will keep it soaring for years to come.

Caron, who is Jet2.com’s 150 millionth customer to travel with the airline, said: “I am thrilled to be the 150 millionth customer to travel with Jet2.com and can’t believe that I’ve been gifted a free holiday to Majorca! It was such a surprise when we checked-in at the airport, and it got our holiday off to the best possible start. I’m already looking forward to travelling with Jet2 again, knowing my next holiday is taken care of.” 

Commenting on the major milestone, Steve Heapy CEO of Jet2.com and Jet2holidays, added: “We are extremely proud to have welcomed our 150 millionth customer after years of flying so many happy holidaymakers on our award-winning flights. This is an important milestone in our company’s success story, so it is brilliant to be celebrating this moment with an extra special experience at check-in.  

“The significant growth we have experienced since first launching is all thanks to our valued customers and fantastic colleagues, so we would like to say thank you to everyone who has supported us on our journey. Beyond this milestone, we are constantly looking towards the future and remain committed to flying our loyal customers on their well-deserved getaways. We are looking forward to taking millions more holidaymakers on our award-winning flights and holidays, including welcoming Caron and her husband onboard again soon.” 

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