Jamaica 
hotel industry

Jamaica is intensifying its efforts to address the rapid and unregulated expansion of short-term rental platforms, which have significantly disrupted the traditional hotel industry and posed risks to the country’s economic stability. As these rentals continue to grow unchecked, they create an uneven playing field by operating outside existing regulatory and taxation frameworks, depriving hotels and the government of critical revenue. This alarming trend threatens not only the financial health of small and medium-sized hotels but also the broader sustainability of Jamaica’s vital tourism sector, making urgent policy reform and enforcement essential to restore balance and protect the nation’s economic future.

The rapid expansion of short-term rental platforms such as Airbnb is creating a significant challenge for traditional hotels in Kingston and across the Caribbean. Industry leaders warn that these platforms are diverting up to thirty percent of business away from small and medium-sized hotel operators, threatening the financial viability of an already competitive hospitality sector.

An Uneven Playing Field

In Kingston, this issue has become particularly acute for smaller hotel operators. Christopher Jarrett, the area chair of the Jamaica Hotel and Tourist Association (JHTA), Kingston chapter, describes the current market conditions as unfair and unregulated. Unlike hotels that must strictly comply with a range of regulations—including fire safety, health standards, and taxation—short-term rental operators often function without oversight or accountability to regulatory bodies like the Jamaica Tourist Board (JTB) or the Tourism Product Development Company (TPDCo).

This lack of regulation means that many short-term rentals benefit from lower operating costs, allowing them to undercut traditional hotels on pricing. Jarrett stresses that this disparity leaves many small hotels struggling to compete, as they face the dual pressures of compliance costs and shrinking market share.

Nicola Madden-Greig, the immediate past president of the Caribbean Hotel and Tourism Association (CHTA), concurs, noting that short-term rentals have evolved beyond casual, informal arrangements involving spare rooms. Today, entire properties are being marketed aggressively on these platforms, transforming the sector into a serious commercial competitor to traditional lodging.

A Regional and Global Phenomenon

The surge in short-term rentals is not unique to Jamaica. James Hepple, managing director of Tourism Analytics, explains that this trend is accelerating throughout the Caribbean region. Countries popular with tourists have seen an influx of short-term rental listings, from large homes to multi-unit properties, putting further pressure on conventional hotels.

While some governments in the region have entered into agreements with platforms like Airbnb to facilitate tax collection, the system is far from perfect. Hepple highlights a significant “grey area,” as authorities often lack visibility into which properties are operating legally and submitting appropriate tax payments. This ambiguity undermines efforts to create a level playing field between traditional hotels and short-term rental operators.

Hepple also points to a workforce retention crisis across the Caribbean hospitality industry following the COVID-19 pandemic. With labor shortages and rising wage demands, traditional hotels face mounting operational challenges. By contrast, short-term rentals require minimal staffing, further tilting the balance in their favor.

Taxation Complexities and Government Responses

Taxation remains a critical point of contention. Traditional hotels contribute to tourism revenue through established mechanisms, such as the Tourism Enhancement Fund (TEF) in Jamaica, which channels funds into marketing, product development, and infrastructure improvements. Short-term rentals, however, often fall outside these formal tax frameworks.

Some Caribbean countries, including Bonaire and Curaçao, have successfully adopted per-visitor tourism taxes that capture revenue from all types of accommodation providers, irrespective of their business model. This approach ensures fairer tax collection and redistributes tourism-generated income more equitably.

However, Jamaica’s reliance on the Tourism Enhancement Fund complicates the adoption of similar reforms. The TEF’s structure and legislative framework make expanding tax collection to short-term rentals a complex process that requires policy revisions and stakeholder cooperation.

Despite these challenges, industry leaders like Jarrett emphasize that action is essential. If left unaddressed, the unchecked growth of short-term rentals risks destabilizing the hotel industry and reducing the funds available for national tourism development.

The Emerging Condo Hotel Model

The competition for guests is set to intensify with the imminent arrival of new mixed-use developments that blur the lines between traditional hotels and short-term rentals. One such project, Different Properties Jamaica Limited in Kingston, is poised to launch a condo hotel model, combining hotel services with short-term rental opportunities.

This model allows individual investors to purchase shares or units in the property, enjoying financial returns without managing daily operations. The promotional materials highlight how owners can capitalize on the hospitality market’s growth while the management team handles bookings, maintenance, and guest services.

While this innovation may appeal to investors and travelers seeking flexible accommodation options, it further complicates the regulatory landscape. Authorities and industry stakeholders face the challenge of integrating these hybrid properties into existing tourism and tax frameworks to ensure fairness and sustainability.

Impact on Local Economies and Communities

Beyond market competition, the rise of short-term rentals has broader implications for local economies and communities. Traditional hotels often provide steady employment opportunities, training programs, and community engagement initiatives that contribute to sustainable tourism development.

In contrast, short-term rentals may offer fewer jobs and limited local economic linkages. The informal nature of many listings can also strain neighborhoods, with concerns about noise, overcrowding, and disruption to residents’ quality of life.

Regulators and tourism bodies must balance the benefits of diversified accommodation options against the potential social and economic costs. Comprehensive policies are required to manage growth responsibly while supporting both the hospitality industry and community well-being.

Looking Ahead: The Need for Strategic Policy and Collaboration

As the Caribbean tourism landscape evolves, strategic collaboration between governments, industry associations, and platform operators is vital. Establishing clear regulatory frameworks, improving transparency in tax collection, and ensuring compliance will be key to leveling the playing field.

Educational campaigns can raise awareness among short-term rental hosts about their obligations and the importance of contributing to the wider tourism economy. Simultaneously, traditional hotels may need to innovate and adapt, enhancing guest experiences, and leveraging their regulatory compliance as a mark of quality and safety.

In Jamaica, with tourism being a cornerstone of the national economy, the urgency to address these challenges is especially high. Strengthening the hotel sector while embracing new models like condo hotels and regulated short-term rentals will require thoughtful policies that protect industry stakeholders and foster sustainable growth.

Jamaica is urgently tackling the unchecked growth of short-term rentals disrupting traditional hotels and risking economic stability. Without proper regulation, this trend threatens vital tourism revenue and calls for immediate reform.

The unregulated expansion of short-term rentals is reshaping the Caribbean hospitality industry, posing significant challenges for traditional hotels in Kingston and beyond. While these platforms offer travelers alternative options, their growth without appropriate oversight threatens the financial health of small and medium-sized hotels, complicates tax collection, and impacts local communities.

To secure the future of tourism, Jamaica and other Caribbean nations must implement fair, effective regulations that accommodate innovation without sacrificing stability. Through balanced policies and cooperative efforts, the region can harness the benefits of a diverse accommodation market while preserving the integrity and contributions of its traditional hotel industry.

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