Emirates Park Zoo and Resort has recently been recognized as a Certified Autism Center (CAC) by the International Board of Credentialing and Continuing Education Standards (IBCCES). This prestigious certification underscores the zoo and resort’s dedication to inclusivity and accessibility, highlighting their commitment to enhancing the experience for autistic and sensory-sensitive visitors.

This recognition comes as part of Emirates Park Zoo and Resort’s comprehensive efforts to ensure their staff is well-trained and equipped to offer a supportive and accommodating environment for all guests. This initiative is in line with Abu Dhabi’s broader goals to advance accessible tourism and make its attractions welcoming to visitors with various needs.

“We believe that every visitor deserves to feel welcomed, valued and supported. Earning the IBCCES certification is a significant milestone for us, reinforcing our commitment to accessibility and providing exceptional experiences for all,” says Dr. Walid Shaaban, CEO of Emirates Park Zoo and Resort. “This certification ensures that our team is equipped with the knowledge and tools to better serve individuals with diverse needs, making our space even more accessible for every guest who walks through our doors.”

He further adds, “Guided by our core values of learning, caring, excellence, conservation, sustainability and innovation, we continue to strive for a more inclusive and impactful future for both people and the planet.”

The certification involves extensive autism-specific training for the team, focusing on creating personalized experiences for guests requiring special accommodations. The resort offers custom private tours guided by knowledgeable educators designed to reduce sensory overloads and cater to individual preferences.

Visitors are advised to reach out to the zoo ahead of their visit to arrange visits during quieter times or to tailor their itinerary to include less stimulating paths and quieter, more serene environments. This proactive approach aims to ensure a comfortable and enjoyable visit for everyone.

Joining a global movement towards more inclusive destinations, Emirates Park Zoo and Resort’s achievement as a Certified Autism Center aligns with the IBCCES’s mission to improve accessibility in sectors such as tourism, healthcare, education, and beyond. For over 20 years, IBCCES has been at the forefront of providing training and certification in autism, sensory differences, and neurodiversity, employing expertise from industry professionals and autistic self-advocates.

“We commend Emirates Park Zoo and Resort for their dedication to inclusivity,” says Myron Pincomb, CEO and board chairman of IBCCES. “By ensuring that their team is trained and equipped to support autistic and sensory-sensitive individuals, they are setting a remarkable example for the region. This achievement contributes to a more welcoming environment for all guests and aligns with global efforts to make travel destinations more accessible.”

As part of its ongoing efforts to enhance accessibility, the resort will also be included in the IBCCES Accessibility App. This app is a valuable tool that assists users in locating autism-friendly venues and services. Moreover, Emirates Park Zoo and Resort will be listed on platforms like CertifiedAutismCenter.com and AutismTravel.com, which serve as resources for families seeking autism-certified locations and professionals.

This certification not only marks a significant milestone for Emirates Park Zoo and Resort but also contributes to making Abu Dhabi and the UAE more accessible and inclusive travel destinations.

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