Changi Airport Group (CAG) is set to make a monumental investment of S$3 billion over the next six years to enhance Singapore Changi Airport’s Terminals 1 through 4. This initiative aims to elevate services like baggage handling, check-in, immigration, and Skytrain connections, while also upgrading aging systems to ensure a seamless travel experience for passengers and airlines. With this significant investment, Changi Airport will remain competitive and ready to accommodate the increasing demand for air travel ahead of the anticipated opening of Terminal 5 in the mid-2030s.

Adjustments to Airport Charges to Fund Improvements

To support these enhancements, airport charges will see a gradual increase from 2025 to 2030, addressing rising operating costs, particularly in staffing. This decision also acknowledges the substantial investments made during the Covid-19 pandemic, including the expansion of Terminal 2 and increased check-in capacity at Terminal 3, which were necessary when fees and planned increases were frozen. To assist airlines during this transition, a temporary 50% rebate on increases in landing, parking, and aerobridge (LPA) charges will be offered for the first six months.

From current ticket prices, the projected rise in passenger fees is estimated to be approximately 1% or less for economy class tickets on most flights departing from or connecting through Singapore. The Civil Aviation Authority of Singapore (CAAS) will collaborate with CAG to continuously monitor the air hub’s performance, ensuring competitiveness and adaptability to market conditions.

Future-Proofing Changi Airport Amid Growing Demand

The aviation industry is poised for robust growth in the coming decades, particularly in the Asia-Pacific region. According to projections by both the International Air Transport Association and Airports Council International, global passenger volumes could double between 2023 and 2043, with Asia-Pacific experiencing the most significant increases. As a leading air hub for the region and beyond, Changi Airport is strategically positioned to cater to this surge in demand, thereby enhancing connectivity for travelers and contributing to Singapore’s economic growth.

CAG has already made substantial investments in airport infrastructure during the pandemic to ensure Changi remains resilient and competitive. Key projects have included a comprehensive upgrade of Terminal 2, enhancing its capacity to accommodate an additional five million passengers annually, the introduction of new check-in facilities in Terminal 3, and the operationalization of a three-runway system.

Key Investment Areas for Enhanced Passenger Experience

The S$3 billion investment will focus on several critical areas:

  1. Skytrain System Overhaul: Changi Airport will modernize its Skytrain subsystems, which have been in operation since 2008. This includes replacing aging components and adding new cars to increase capacity, ensuring improved operational performance ahead of a full system renovation planned for the late 2030s.
  2. Baggage Handling Upgrades: Terminal 3’s baggage handling system will be enhanced for increased capacity and energy efficiency. A new rooftop Inter-Terminal Baggage Conveyance System will also be constructed to streamline baggage transfer between Terminals 1 and 3, alleviating pressure on the existing underground system.
  3. Enhanced Check-in Facilities: Terminal 4 will benefit from a new check-in row that integrates Fast and Seamless Travel facilities, increasing capacity by about 15% and accommodating up to 2,500 passengers per hour.
  4. Expanded Immigration Halls: Terminal 1’s East and West Arrival Immigration Halls will be expanded by nearly 60%, significantly reducing bottlenecks during peak arrival times and improving the overall experience for incoming passengers.
  5. Strengthened Airside Infrastructure: With the introduction of Boeing’s new B779 aircraft, some taxiways will require reinforcement to support this larger aircraft. Changi will ensure 39 contact stands are ready for these new planes.
  6. New Airside Facilities: CAG plans to construct additional remote aircraft parking stands for both passenger and cargo aircraft, increasing the total to over 200. This will include extending a taxiway to improve connectivity across the airport.
  7. Terminal 3 Refurbishment: Plans for Terminal 3’s rejuvenation will enhance facilities and elevate the passenger experience while expanding retail offerings.

To further support airport staff, CAG will invest in new employee facilities, including refresh pods and enhanced shelters for protection against inclement weather, as well as improved lounges and rest areas. Initiatives to boost manpower productivity and create upskilling opportunities will be implemented, including the trial of AI for security screening and increased automation in ground handling.

Changes in Airport Charges and Aviation Levy

From 2025 to 2030, airport charges will be raised incrementally to finance these investments and address escalating operational costs, particularly for labor and energy. The Passenger Service and Security Fee (PSSF) for origin/destination passengers departing from Changi will remain unchanged at S$46.40 until March 31, 2027, after which it will increase by S$3 annually for four years. For transfer/transit passengers, the PSSF will see annual increases starting April 1, 2025.

For airlines, LPA charges will be adjusted annually beginning April 2025, with rebates provided during the initial months to ease the transition. Additionally, the Aviation Levy, currently S$8 for OD passengers, will remain stable until April 2027, at which point it will increase by S$2.

CAG and CAAS remain committed to enhancing Changi’s connectivity, aiming to expand from approximately 160 city links today to over 200 by the mid-2030s. With more than 100 airlines operating from Changi, both organizations will continue to collaborate with industry stakeholders to support the growth of Singapore’s air hub.

In summary, the ambitious S$3 billion investment by CAG is a proactive step towards ensuring that Changi Airport not only meets the rising demand for air travel but also enhances the overall experience for passengers and strengthens its position as a premier global air hub.

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