Etihad Airways partners with Wipro to modernize its IT, integrating AI and cloud solutions to enhance efficiency, scalability, and operational agility.

Etihad Airways Partners with Wipro to Drive Advanced Digital Transformation and Cloud Innovation

Etihad Airways, the flagship carrier of the United Arab Emirates, has chosen Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a global leader in technology services and consulting, to spearhead its extensive digital modernization initiative. This strategic collaboration will streamline the airline’s technology ecosystem by replacing legacy systems with cutting-edge solutions, enhancing efficiency across critical domains such as workplace management, network infrastructure, and service operations.

Under a five-year agreement, Wipro’s FullStride Cloud will deploy a tailored cloud-based framework, equipping Etihad Airways with real-time insights for resource optimization while elevating agility and scalability across its worldwide operations.

A key aspect of this transformation includes the seamless integration of Generative Artificial Intelligence (GenAI) within Etihad’s IT infrastructure. Wipro will implement AI-driven automation across data centers, facilitate intuitive conversational support for end-users, and enable intelligent device management. These AI enhancements will proactively monitor system performance, minimizing disruptions and maximizing operational efficiency.

Etihad Airways will also leverage Wipro’s UAE-based Innovation Lab, a hub designed to foster technological advancements that align with the evolving demands of global aviation.

With over two decades of experience in the Middle East, Wipro has cultivated a strong presence in the region, empowering a diverse workforce and delivering cutting-edge solutions to clients in the aviation sector. By bringing its deep industry expertise and cloud transformation capabilities, Wipro aims to support Etihad Airways in unlocking new avenues for growth and efficiency.

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