Air India is raising the bar on its Delhi-London route by introducing the advanced Airbus A350, signaling a new era of premium service as the airline gears up to expand similar offerings to the US and other international destinations. This strategic move is a key component of Air India’s transformation under the Vihaan.AI initiative, designed to enhance passenger comfort and elevate the overall experience on long-haul flights. As Air India positions itself to compete with global carriers, it aims to deliver a modern and luxurious travel experience that meets the expectations of discerning travelers worldwide.
As a proud member of Star Alliance, the world’s largest global airline network, Air India offers seamless international connectivity as a full-service carrier. Its subsidiary, Air India Express, serves as a budget airline, focusing on domestic routes and flights to nearby countries, complementing the parent airline’s global operations.
The Airbus A350 features a meticulously designed three-class cabin configuration. Business Class passengers are treated to 28 private suites, each equipped with full-flat beds, ensuring unmatched comfort on long-haul journeys. The Premium Economy cabin offers 24 spacious seats with enhanced legroom, perfect for travelers seeking a more refined experience. Meanwhile, Economy Class passengers benefit from 264 next-generation seats, thoughtfully designed for maximum comfort and functionality during extended flights.
In addition to upgrading its fleet, Air India is focused on enhancing in-flight amenities, entertainment, and dining options, ensuring a comprehensive upgrade that aligns with the expectations of modern travelers. The airline’s expansion into new global markets, along with the deployment of cutting-edge aircraft like the A350, underscores its commitment to redefining air travel standards. As it continues its transformation, Air India is set to make a significant impact on the global aviation landscape, offering a world-class experience to passengers across all travel classes.
Passengers aboard the A350 can look forward to a cutting-edge entertainment experience, courtesy of the Panasonic eX3 in-flight entertainment system. This state-of-the-art platform features HD screens and over 3,000 hours of international content in 13 languages, along with 100 hours of children’s programming in eight regional Indian languages. In the near future, passengers will also enjoy the added convenience of onboard Wi-Fi, enhancing their connectivity while in the air.
For Business and Premium Economy passengers, the luxury experience is further amplified with exclusive amenity kits. These enhancements form part of Air India’s new ‘Vista Verve’ soft product line, which includes premium chinaware, tableware, glassware, and bedding to ensure a luxurious travel experience.
The onboard dining service reflects Air India’s commitment to both Indian and international culinary tastes. Passengers can savor a variety of gourmet dishes, served on custom-designed India-themed chinaware, providing a culturally immersive and luxurious dining experience at 35,000 feet.
Air India’s fleet upgrade extends beyond the A350, with the introduction of the A320neo featuring a modern three-class configuration. This aircraft will offer eight luxurious Business Class seats, 24 Premium Economy seats with added legroom, and 132 Economy Class seats designed for comfort. Enhanced cabin features include new seats, improved carpets, curtains, ambient lighting, and practical amenities like personal device holders and USB ports. These upgrades are paired with increased legroom and seat pitch for a more comfortable journey.
In addition to the aircraft upgrades, Air India is elevating the airport experience by offering exclusive lounges at major international hubs, including New Delhi, Mumbai, Dubai, London, New York, and San Francisco. These lounges provide a perfect combination of comfort and luxury for passengers, ensuring a premium travel experience from start to finish.
Since its founding in 1932, Air India has played a pivotal role in shaping India’s aviation industry. With a vast network spanning 29 countries across five continents, the airline connects major destinations in the USA, Canada, UK, Europe, Africa, the Asia-Pacific region, Australia, and the Middle East.
Since the Tata Group’s acquisition of Air India in 2022, the airline has embarked on an ambitious transformation journey under the Vihaan.AI initiative, a five-year strategic plan designed to revitalize the airline and position it as a world-class carrier with deep Indian heritage. The initiative is progressing through the ‘Climb’ phase, aimed at achieving operational excellence and elevating customer satisfaction, building on the foundational changes implemented in the earlier ‘Taxi’ and ‘Take-off’ phases. As Air India continues its ascent, the airline is poised to redefine the global travel experience with a perfect blend of tradition, innovation, and luxury.
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